Facts and Figures

Today, Heathrow is the most expensive airport in the world, with a service that falls well short. 

The regulatory model’s failure to constrain the monopoly has harmed consumers, led to squandered spending and diminished Heathrow’s hub status and competitiveness.

Below we outline just some of the evidence for why Heathrow needs to be reimagined.

divider

Jacobs Airport Charges Index

Heathrow’s airport charges are by far the most expensive in the world, approximately twice as expensive as most other major hubs and Gatwick.

Heathrow’s users are paying c.£1.1 billion more per year on average than if Heathrow’s charges were in line with other European hubs. Heathrow was not always the world’s most expensive airport. Since the early 2000s, Heathrow has quickly risen up the rankings and took over the top spot in 2013.

Skytrax Passenger Experience Ratings

These high charges don’t match up with the user experience. Passengers’ perceptions of the experience at Heathrow are declining compared to other international hubs.

Heathrow does not even feature in the top 20 of international airports as ranked by Skytrax, despite nearly half of the top 20 being European peers for Heathrow.

divider

Heathrow has a unique and critical role for UK consumers and the wider economy.

Airlines operating at Heathrow serve over 200 direct destinations worldwide.

Airlines operating at Heathrow serve over 200 direct destinations worldwide.

Heathrow’s operating airlines deliver 76% of the UK’s long-haul connectivity and 70% of the UK’s air cargo.

Heathrow’s operating airlines deliver 76% of the UK’s long-haul connectivity and 70% of the UK’s air cargo.

Activities associated with Heathrow are estimated to contribute £12.5bn in GDP while supporting 133,000 jobs.

Activities associated with Heathrow are estimated to contribute £12.5bn in GDP while supporting 133,000 jobs.

We have now reached the point where fundamental reform is unavoidable and time-critical.

Heathrow is vital national infrastructure for UK consumers and the UK economy. Reform is needed to ensure that over time, consumers and other users receive an efficient airport that provides good value for money, consistent with outcomes at many of Heathrow’s peers internationally.

LinkedIn X WhatsApp